Dear Mr. Smart
We are writing to let you know how pleased we are with our new fireplace and wood burner – they are exactly what we wanted. We were impressed with the welcome and service we received when we first visited your showroom and also the helpful advice you provided when you visited our house to provide an estimate.

The installation team were also excellent. We were not looking forward to the disruption of the fireplace being taken out but they kept the disturbance to a minimum and took great care to keep everything as clean and tidy as possible. The team obviously takes pride in their work and we are really happy with the end result – please pass on or thanks to them!